Campus Security Manager Job at Securitas Security Services USA, Inc., South Bend, IN

  • Securitas Security Services USA, Inc.
  • South Bend, IN

Job Description

Campus Security Manager

Wage : $75,000/ annually

Job Requirements:

  • Driver Certification

  • 1 year management experience

  • Security Experience required

Position Summary

The Campus Manager the senior on-site security leader responsible for overseeing the operations of a specific data center campus. This salaried, client-facing role works in tandem with the District Account Manager to ensure all service-level expectations are met across the portfolio. The Campus Manager directly supervises Campus Supervisors, ensures operational continuity, and serves as one of the primary liaisons between the client and the security program. They are accountable for performance metrics, service delivery, field compliance, and the accurate and timely execution of all post-level responsibilities.

Key Responsibilities

  • Provide direct leadership to Campus Supervisors across the data center campus, ensuring consistent adherence to site standards and operational requirements.

  • Serve as one of the primary liaisons to the client, representing the field operations side of the program alongside the District Account Manager.

  • Attend client meetings, respond to escalated concerns, and ensure transparent communication between the client and field teams.

  • Monitor the completion and accuracy of all metrics, audits, reports, and service deliverables across each campus.

  • Oversee the implementation and enforcement of post orders, escalation matrices, and other site-specific compliance protocols.

  • Review and approve all corrective actions; ensure required documentation is collected and forwarded to HR in alignment with policy.

  • Assist in updating and maintaining post orders and contribute to alignment of site documentation with operational reality.

  • Support Training Managers and Training Coordinators by helping guide onboarding, compliance training, and continuous field development.

  • Monitor campus-level staffing, training, and post-performance to identify risks, gaps, or breakdowns in execution.

  • Provide mentorship and accountability to Campus Supervisors and partner with regional leadership to ensure field alignment with account goals.

  • Use standard communication and reporting platforms including Outlook, Microsoft Teams, Quip, Chime, and Microsoft Forms.

Required Qualifications

  • Prior experience managing multi-site security or operations teams in a high-compliance environment.

  • Proven experience in directly supervising and managing a crew or group within an industry setting or in a contract security or public safety environment.

  • Ability to manage a multi-shift team in a high-security, fast-paced environment.

  • Proven success in a client-facing role, with the ability to represent both strategic intent and tactical performance.

  • Strong written and verbal communication skills with the ability to lead through influence and accountability.

  • Proficiency with Microsoft Office tools and collaborative platforms (Outlook, Teams, Quip, Forms, Chime).

  • Deep understanding of service-level expectations, escalation procedures, and field compliance workflows.

  • Ability to obtain a Valid certification in CPR, First Aid, and AED.

  • Experience with post order development, site audits, and training integration preferred.

  • Familiarity with data center environments or critical infrastructure security strongly preferred.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

##CAHP

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.

Job Tags

Contract work, Work at office, Shift work

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