Job Description
ICS is Interior Climate Solutions , one of the largest and fastest-growing Commercial HVAC/R service companies with nationwide coverage, is seeking an experienced HVAC/R Service Manager to lead a team of the best HVAC Service Technicians supporting multi-site retail and convenience store customers across the Western Tennessee, Arkansas, and Northern Mississippi areas.
This role is ideal for a hands-on leader who understands commercial HVAC/R service, can manage field operations, and knows how to keep high-volume customers running with minimal downtime. The Service Manager is supported by ICS’s centralized teams for dispatching, procurement, purchasing, and billing, allowing the manager to focus on technician leadership, customer satisfaction, service execution, and operational performance.
Responsibilities include:
* Lead, coach, and develop a team of 15 HVAC/R service technicians
* Oversee daily service operations, dispatch coordination, and technician productivity
* Support multi-site retail and c-store customers throughout the DFW market
* Ensure timely completion of service calls, repairs, maintenance, and follow-up work
* Maintain strong customer relationships and communicate professionally with facility managers
* Work closely with centralized dispatching, procurement, purchasing, and billing teams
* Review service quality, job documentation, labor efficiency, and parts usage
* Help troubleshoot complex HVAC/R issues and provide field support when needed
* Promote safety, accountability, and a customer-first service culture
Ideal candidate will have:
* Strong commercial HVAC/R service background
* Previous experience managing HVAC/R technicians or field service teams
* Experience with retail, convenience store, restaurant, grocery, or multi-site facility customers preferred
* Excellent communication, leadership, and organizational skills
* Ability to prioritize urgent calls and manage a fast-paced service environment
* Valid driver’s license and clean driving record
ICS offers a strong opportunity for the right leader to take ownership of a busy Memphis Triangle Region's service operation while being backed by the resources of a growing national commercial HVAC/R platform.
\nCompany Description Interior Climate Solutions (ICS) is one of the largest independent commercial HVAC/R and facility service providers in the country, delivering national coverage to multi-site retail, convenience-store, and commercial customers. Interior Climate Solutions is a rapidly growing national commercial HVAC and refrigeration service company supporting multi-site retail and commercial customers across the United States.
Our technicians rely on the Purchasing Department to quickly locate, order, track, and deliver the parts and equipment needed to complete service calls correctly and on time. We are looking for an organized, responsive, and detail-oriented Purchasing Coordinator who understands that purchasing is a critical part of customer service and field operations.
Interior Climate Solutions (ICS) is one of the largest independent commercial HVAC/R and facility service providers in the country, delivering national coverage to multi-site retail, convenience-store, and commercial customers. Interior Climate Solutions is a rapidly growing national commercial HVAC and refrigeration service company supporting multi-site retail and commercial customers across the United States.\r\nOur technicians rely on the Purchasing Department to quickly locate, order, track, and deliver the parts and equipment needed to complete service calls correctly and on time. We are looking for an organized, responsive, and detail-oriented Purchasing Coordinator who understands that purchasing is a critical part of customer service and field operations.
...and Canada, we are Americas largest direct-to-consumer full-service provider of branded home services and products. Our products,... ...objectives. Partner with Training, Quality Assurance, Workforce Management, andOperations teams to support employee development, process...
...development team within the Sheridan Center ( for Teaching and Learning whose work focuses on designing and developing high quality online learning experiences. This position will... ..., genuine curiosity, and evidence-based, reflective practices.Responsibilities:...
...a motivated and client-focused Account Manager to join our growing team. As an Account... ...someone who thrives in a fast-paced managed services environment, genuinely enjoys working... ...IT budget strategy conversations and provide guidance on stack compliance and service...
(Immediate Hire) Retail Merchandiser Part-time Job Description As a retail merchandising representative you will be ensuring that a proper level of product stock is maintained and that merchandise is displayed appropriately with proper signage and favorable shelf...
...Site Manger-Facilities Services SITE MANAGER - FACILITIES SERVICES The Site Manager is responsible for the overall management and performance... ...representative and oversees the subcontracted service provider performing the facility work. The Site Manager is...